Versand

Shipping Policy

 

We currently ship worldwide. Here's what to expect when you order from Brooks and Ezra.

 

Processing time: Orders are processed and packed within 1-2 business days of purchase, Monday through Friday, excluding holidays.

 

Delivery time: Once shipped, standard delivery typically takes 5-9 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

 

Shipping costs: We offer free standard shipping on all orders over . 

Order tracking: Use the tracking link in your shipping confirmation email to follow your package's journey. If you have trouble tracking your order, contact us at support@brooksandezra.com.

 

Delays: Occasionally, weather, carrier delays, or high order volume can affect delivery times. We'll do our best to keep you informed if your order is delayed.

 

Lost or damaged packages: If your package arrives damaged or never arrives, please reach out to us within 7 days of the expected delivery date so we can help resolve the issue.